top of page

1. After we get your request, we will process it ASAP. On the off chance that we got the request before 11 am at UTC/GMT+08:00 time, your bundle will be sent to the transporter that day, if not your bundle will be sent to the bearer at next working day. We don't process arranges on ends of the week. 

2. When we send the bundle to our transporter, you will get the following number simultaneously. If it's not too much trouble sit tight for 3-4 days for the transporter to transfer your following data. The following number starts with an R pursued by 15 numbers, as R588800007900495. You can follow it on 

For certain nations, the following information won't be refreshed until it lands in the objective nation. 

3. Transportation time contrasts from 10-25 days for various nations. 

4. It would be ideal if you be sure that the delivery address is equivalent to your request address, Please include however much detail as much as could be expected. 

5. Ensure your name and address are all in English or there will be issues when shipping. 

6. It would be ideal if you be compassionately educated that universal conveyance depends exceptionally on your neighborhood traditions and post-administration. 

7. About Customs Declaration, you may need to make good on regulatory expense at your traditions, we need to remind you here. We don't acknowledge returned products because of traditions expense issues, much obliged. 

8. For DHL, in light of battery wellbeing issues, we can't ship to the nations underneath:

Armenia, Azerbaijan, Brunei, Cambodia,Comoros, Democratic Republic of the Congo, Cuba, Cyprus,Ecuador, Egypt, Georgia, Ghana, Gibraltar,Guernsey, Jersey (British), Qatar, Kosovo,Kyrgyzstan, Libya, Marshall Islands, Mayotte,Moldova, Republic of Montenegro, Niger, Palau, Paris, France,South Africa, Tajikistan, Tunisia, Uganda, Uzbekistan. 

To Croatia, just these urban areas are reachable due to the battery, Zagreb, Split, Rijeka, Pula, Zadar, Osijek, Slavonski Brod 


To Ukraine, just these urban communities are reachable in view of a battery, KYIV, DNIPROPETROVSK, ODESA, KHARKIV, DONETSK, MARIUPOL, LVIV, SIMFEROPOL 

In the event that you don't know, you can keep in touch with us. 

In the event that you demand requesting, we can transport it by means of a postal administration, yet it might be perilous or even lost in travel. We don't acknowledge return products on the off chance that you demand to send along these lines. On the off chance that you have any issue with the following, you can keep in touch with us. 


On the off chance that you have given all arrangements a shot the Support page and your Bubble Smart Reader is as yet not working, you can keep in touch with us for a guarantee.

bottom of page